"Kelsey was a dream to work with and helped me to secure the perfect apartment for my family. I met her completely frazzled after a terrible experience where I thought I could represent myself – not only did that apartment fall through, but going through that process provided a stark contrast with how much smoother, more efficient and pleasant the experience of securing an apartment can be when you are in the right hands. Kelsey truly knows the market and provides the best, most unbiased, honest and transparent advice. She is the most responsive real estate agent I have ever worked with and comes back immediately every time – literally in seconds - so that you feel completely taken care of. She took the time to think through the pros and cons of every place we saw, and guided me through every step of the closing process. With her, I knew I could relax, and I was also confident that I was getting the best guidance from someone that takes the time to get to know her clients and meet their needs. My only regret is that I did not call her sooner. I would unequivocally recommend working with her, and she will be my first call next time I need a real estate agent." - Inna K.

"I would enthusiastically recommend Kelsey Martin. She sold my downtown condominium in a difficult market, and achieved a great execution. She also provided A-plus customer service throughout the selling process, including detailed feedback from showings and technical support such as staging. I was an absentee owner, and never once set foot in the apartment in the six months it was on the market. Kelsey took care of everything. Kelsey combines detailed knowledge of the market with tireless follow-up to provide expert guidance throughout, and she never relents. We wound up 10% above a previously accepted offer through her tenacity!" - Steven B.

"We had the absolute pleasure of getting to work with Kelsey on both the purchase, and later the sale of our Upper West Side apartment. As we began the process, Kelsey’s knowledge, patience, and guidance were influential in keeping us sane and not overwhelmed by the expanse of the market. We saw dozens of apartments across many different neighborhoods in the city, and Kelsey’s hard work for us never faltered. We were a first hand witness to her many professional interactions with other brokers and sellers, and were incredibly impressed with her ability to access properties and coordinate showings in a manner that was respectful of our time.

Kelsey's expertise lead us to finding our absolute dream home and location. She was incredible at navigating the complexities of our co-op's board, and worked arduously to ensure that our package would not be presented until it was deemed to be perfect (this was no easy feat!). Kelsey also supported us through a major renovation of the apartment and provided meaningful guidance given her knowledge of the real estate market.

When it came time to sell our apartment, we wouldn’t have trusted anyone but Kelsey to help us through the process. Perhaps her most impressive role, she presented us with a package of comparable apartments, as well as incredibly supported reasoning for the competitive price she equated, which ultimately lead to a bidding war and a selling price 15% over ask in less than one week’s time. Kelsey brought forward well vetted buyers who she was certain would pass the intense scrutiny of our co-op's board, and again prepared a package that made this process seamless from start to finish.

We feel so lucky to have had Kelsey on our side, both when buying and selling. Anyone that gets to work with her will quickly see her dedication to them and her profession, and will undoubtably be satisfied with their end result!! Thank you, Kelsey!! You helped us make NYC home and we are so grateful!" - Brett & Dakota S.

"Working with Kelsey was a seamless and professional experience. She went above and beyond, making the apartment hunt effortless, showing me everything I asked for, assisting with every detail. She helped me find the perfect place and I look forward to continuing to work with her." - Samara J.